MyMedLab.com
MyMedLab, your new partner in health care. MyMedlab is designed to save you money and give you access to health information once only available to a doctor. MyMedLab provides you with convenient, quality testing at a cost to be 50-80% LESS than any other provider.
Situation
The American consumer encounters many obstacles when trying to be more active in the health care process. The most obvious obstacle is cost when even routine checkups can cost consumer hundreds of dollars out-of-pocket. The second is the inconvenience of long waits and lost time from work just to learn more. The third is, even when they find a way to pay for it and put in the time, they find providers unwilling to share THEIR OWN information with them.
Solution
MyMedLab.com is a revolutionary direct-to-consumer Medical Lab that provides a new convenient and affordable way for consumers to learn about their health. The future of quality health care not only engages the patient, but also encourages their participation. MyMedLab.com provides consumers direct access to the same diagnostic testing once only available to doctors and at a cost that is as much as 80% less. It provides them with the health information needed to take a more active role in both routine care and prevention.
David Clymer, President/CEO, explains MyMedLab like this: “The mission of our new platform is to remove the barriers keeping consumers from learning more about their health. The first and most obvious barrier was cost. Even routine testing for conditions like Diabetes and Heart Disease can cost consumers hundreds of dollars in lab fees. On top of that, add the cost of a physician office visit and lost time away from work and it adds up to a lot of money.
With our new platform, consumers are now empowered to order and purchase comprehensive testing as part of a large group instead of a party of one. This group buying power can results in a yearly savings of thousands of dollars over the traditional way of relying on others to direct and perform even routine testing. As for the long-term health benefit, it can amount to the first positive step in privately managing personal health.”
In addition to a dramatically lower cost, MyMedLab was designed to help consumers create their own personal and confidential health record much like they already have for financial and legal matters. All results are completely confidential and never become part of their permanent medical record unless they provide them. The growing concern over privacy of medical records is an area that consumers are just now starting to understand. All to often, they are learning the importance the hard way when a new insurance provider denies them coverage.
MyMedLab’s customers receive their confidential test results within 48 hours through our HIPAA-compliant, online reporting system. For ease of use, all results are written in a consumer-friendly format that includes a brief explanation of each test. They also identify which results, when out of range, need to be discussed with their doctor. MyMedLab’s online format also provides direct links to the National Library of Medicine and to test-specific podcasts for more information and interpretation of results.
Another major barrier for consumers is knowing which tests provide the best information for them. Lab testing is an alphabet soup of letters and numbers that is hard to for most to decode or understand. “At MyMedLab”, Clymer explains, “our number one goal is to make it simple to use. We accomplish this by listing our most common tests in several different ways: by the medical name, by category of what body system each evaluates, and by grouping tests in profiles based on age, sex and family history. Our consumer friendly format allows consumers to order and receive comprehensive lab testing without wasting time or precious health care dollars.”
MyMedLab’s direct to consumer platform is what separates us from other providers but it’s only a part of what we can do for consumers. MyMedLab was specifically designed for consumers within the following profiles:
- Consumers interested in being pro-active about their personal health.
- Those interested in complete confidentially of their personal medical records.
- Patients with routine testing to monitor a specific medical condition or prescription drug management.
- Those looking for an affordable alternative to the high cost of testing at the doctor’s office or hospital lab.
- Consumers evaluating the effectiveness of a natural or alternative treatment a traditional one.
- Individuals and families covered by Consumer-Driven plans like the Health Savings Accounts (HSA).
MyMedLab.com currently offers over 1500 different tests directly to the public. To make it easy for customers to use, MyMedLab lists the 100 most common tests directly on the site along with their cost (Transparent Pricing). They include the same diagnostic tests used by physicians to evaluate overall health as well as identify specific conditions.
Better Health & Lower Costs
MyMedLab.com is currently providing testing to consumers nation-wide (except in New York and New Jersey). Our customers purchase their testing online with us and have their samples collected in their local area at one of the 1200 collection sites that make up our network. New contracts with the nation’s leading Reference Labs will add another 2000 collection sites to our system in the next few months. Our consumers can identify any of the collection sites directly off our site by typing in their zip code in the LOCATIONS link found on the home page.
Our model provides a convenience to consumers that is hard to find in the current system. They can visit any of our collection sites at their convenience because NO APPOINTMENT is required. The most recent survey of our customers showed that 89% of our consumers reported being at the collection site 10 minutes or less. It provides a glimpse of our commitment to innovation. We take health care problems, make them customer service problems, and then use sound business practices to fix them. It translates to a true change in the mindset of the entire process and is what is missing in the rest of the market.
In health care today, 20% of patients use 80% of the services. These patients make up what we call the “Sick Care” portion of the market because they are already receiving treatment for existing problems. Though our testing can offer them the benefit of lower cost, they are not our main customer base. Our demographics are made up of the other 80% of Americans trying desperately to stay healthy and out of that 20%.
Periodic screenings allow consumers to see subtle changes and make corrections even before symptoms arise. This new access allow a shift in their focus from “treatment-only” to one that is focused on prevention. Being proactive reduces the need for care by identifying problems early, when treatment and changes in lifestyle can be the most effective and least costly. The benefits for our consumers are better health and lower cost.
We are confident that empowering consumers with knowledge will result in positive changes to the current health care system. We know first hand that knowing your family history and tracking your health over time are how you really learn about your health. It’s exactly what your doctor does. The good news for consumers is that instead of having thousand of cases to learn about, consumers only have one, their own. MyMedlab.com was created to put that learning process in the hands of every American.
